Warranty Policy

Warranty Coverage

United Camper offers a comprehensive warranty on all products purchased directly from us or an authorised reseller.

• •Rooftop Tents: 2-year warranty on all components
• •Awnings: 2-year warranty on fabric and hardware
• •Swags: 2-year warranty on canvas and zippers
• •Accessories: 1-year warranty on all accessories

What's Covered

Our warranty covers defects in materials and workmanship under normal use and conditions. This includes:

• •Manufacturing defects
• •Faulty materials
• •Hardware failures (hinges, gas struts, zippers)
• •Canvas/fabric defects

What's Not Covered

• •Normal wear and tear
• •Damage from misuse, abuse, or accidents
• •Damage from improper installation
• •Modifications or alterations
• •Damage from extreme weather beyond product specifications

Making a Claim

To make a warranty claim, please contact our team with:

• 1.Proof of purchase (receipt or order confirmation)
• 2.Photos or videos of the defect
• 3.Description of the issue